Refund Policy

Need to return something? Not a problem. We accept all exchanges within 30 days (including sale items) and returns/refunds that are full price only. 
In order to exchange or return product/s bought online through our online store, you will need to follow the steps below

  1. Return items to the following address (mail only):
    Attn: Jordan Debney Shop Returns 
    204, 623 Sydney Road
    Brunswick, 3056,
    Australia
  2. You must include the following with your return item:
    - A note containing your order number & full name. 

I will try my best to accept all items returned to me, however please observe the policy as follows:

JORDAN DEBNEY SHOP POLICY:

Orders must be returned to me within 30 days from date of purchase. 
Items must be returned in their original condition. This means the item must – be unworn & damaged.
No refunds for items purchased using a credit note, sale items and promo coupons.
Exchanges and returns for online orders can only be processed by contacting me directly via the contact form provided on my web store.
Returns that do not include a return note will be returned to sender.
I do not cover for the cost of the return shipping. It is recommended to use a shipping service with tracking as Jordan Debney Shop is not liable for any packages lost in transit.