Need to return something? Not a problem. We accept all exchanges within 30 days (including sale items) and returns/refunds that are full price only.
In order to exchange or return product/s bought online through our online store, you will need to follow the steps below
Return items to the following address (mail only):
Attn: Jordan Debney Shop Returns
204, 623 Sydney Road
- You must include the following with your return item:
- A note containing your order number & full name.
I will try my best to accept all items returned to me, however please observe the policy as follows:
JORDAN DEBNEY SHOP POLICY:
• Orders must be returned to me within 30 days from date of purchase.
• Items must be returned in their original condition. This means the item must – be unworn & damaged.
• No refunds for items purchased using a credit note, sale items and promo coupons.
• Exchanges and returns for online orders can only be processed by contacting me directly via the contact form provided on my web store.
• Returns that do not include a return note will be returned to sender.
• I do not cover for the cost of the return shipping. It is recommended to use a shipping service with tracking as Jordan Debney Shop is not liable for any packages lost in transit.